Monday 22 June – Sun 28 June
Problem gamblers and their families in Glasgow will for the first time be able to able to access free drop-in clinics in the city centre.
Specialist therapists from the RCA Trust – which provides free problem gambling counselling across Scotland throughout the year, in partnership with the national charity GamCare – will be staffing the drop-in centre as part of GambleAware Week in Scotland, which runs from 22 June to 28 June. The drop in clinic at Renfield Centre, 260 Bath Street, Glasgow will increase awareness about the free counselling services available locally. Anyone experiencing problems as a result of their gambling or who knows omeone who needs help will be able to speak to trained counsellors for advice.
Those who need to can sign up for a course of free gambling counselling in Glasgow when they visit the drop-in or find out where to access other free services if they are more appropriate to their individual needs.
William Hill, Ladbrokes, Paddy Power, Coral and local independent shops in the area will be promoting the drop-in centre in local betting shops, and staff will make customers aware of the specially designed service.
Andrew Todd, Director of the RCA Trust which runs the GamCare counselling service in Glasgow said: “This centre will raise local profile and highlight the care pathways available for those who are experiencing a problem with their gambling.
“It will be quite informal which we hope will make people feel comfortable and more willing to come along and talk about the issues they might have. And should they require more help, we will fast-track them for counselling.”
GambleAware week aims to promote the National Gambling Helpline and www.gambleaware.co.uk, which provides information to help people make informed decisions about their gambling, recognise when gambling may be becoming a problem, and signpost them to further help and support should they need it. It also aims to increase the number of players setting voluntary limits on gaming machines and educate customers about the tools available to help them stay in control.
The Association of British Bookmakers are sponsoring promotion initiatives in Dundee and Glasgow and are promoting GambleAware Week throughout Scotland as part of the betting industry’s ongoing commitment to promote responsible gambling. Across the country, Britain’s leading bookmakers will transform shop windows to encourage all customers to only bet what they can afford to lose.
As part of the planned activities throughout the week, the industry has also committed to:
- Enhanced customer information. A specially designed leaflet advertising GambleAware Week explains the tools available to help customers control their gambling. It will also highlight local counselling services and encourage customers to set limits.
- In-shop and online promotion. The major operators will promote the week on gantries and television screens located in shops.
Hilary Douglas, Campaigns Director ABB said: “This local project is exciting and enables us to reach out and inform customers just what there is out there locally to help those who experience a problem with their gambling.
“Many people do not realise that counselling help is available free in their area and that is an important message for us to get out.”