The report also finds that ‘gambling on gaming machines in bookmakers has remained stable at 1.5% (compared to last year).’
Malcolm George, Chief Executive of the Association of British Bookmakers, said:
“The independent findings of the Gambling Commission show that playing on machines in bookmakers has remained ‘stable’ and is in line with earlier findings by the Gambling Commission that confirmed there is no relationship between machines in bookmakers and problem gambling.
“We welcome this latest independent evidence which disproves claims that there has been a big increase in the use of gaming machines in bookmakers.
“We are very encouraged that the Gambling Commission report shows a big increase in awareness of self-exclusion schemes that are aimed at helping the small minority of customers who have a problem with gambling.
“The awareness of self-exclusion schemes among gamblers who have not used them rose dramatically from 29% in 2015 to 37% in 2016.
“The ABB and our members remain committed to the development of responsible gambling measures, many of which are already in place in bookies across the country. In addition to the ability to self-exclude from multiple operators, players can also set time and spend limits on gaming machines and a new Player Awareness System monitors account based play for markers of harm enabling early responsible gambling interactions with customers.
“This shows the support we offer to customers is working and we will continue to work hard to further increase awareness that help is at hand if needed.”